Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 5 days of delivery
Ship items back to me within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy policy
Return Policy
*BODY JEWELRY PIERCING ALL SALES ARE FINAL DUE HYGIENE ISSUE & COVID 19 .
WE DON'T TAKE RETURN PLEASE MAKE SURE YOU MEASURE SIZE AND THICKNESS.
*NON BODY JEWELRY ----> 100% satisfaction guarantee so you can return item for any reason in 30 days with a full refund
*The buyer is responsible for Shipping postage for return. This policy does not apply to all custom items. ( CUSTOM ORDER sales are Final )
*Return Item has to be in original condition with Packaging.
*Costumer satisfaction is very important for me,so if you are not happy with your purchase you can easily return it for full refund!!!
*Contact Us within 7 days , Item must be receive before 30 Days
Frequently Asked Questions
Gift wrapping and packaging
Our item pack with complimentary beautiful packaging.
How long is your return policy?
We gladly accept return for 30days from date of purchase. Item must be return in original condition in order to receive 100% fully money back. Item already altered or custom cut, resized, Custom order return will not be accepted. Buyer will be responsible for the return postage fee.
Can I change my address ?
Yes . As long the item is not marked shipped.
item marked shipped means the package has shipped, you can return it within 30days.
Can I change my address once item shipped out?
Yes, as long the order is not mark shipped. Once the order mark shipped means the Package has successfully drop off to facility. Please make sure the address is correct before place the order.
Wholesale availability
Wholesale is available please contact direct to OroFeliz@yahoo.com
And please share the link you interested in.
Minimum qty is required
Are the gemstone genuine Natural Diamond, Lab Grown Diamond , Moissanite and Other Natural Gemstone?
Yes 100% Real if it's listed as a Genuine Natural Diamond, LAB grown Diamond, Moissanite or another Natural gemstone. Guarantee 100%.
Is your item real gold 10K or 14K and Earrings stud Sterling silver 925 ?
---Solid 925 Sterling silver for the earrings stud in Sterling silver categories.
---Real 10K And 14K Gold for most of the items in the store
(We do not sell gold plated or gold filled)
How long you ship the order ?
We try our best to ship the order within 1 to 2 business day. So you will receive them fast!!!
However, Custom order, custom cut, custom resize it may take about 3 business days.
Rest assure we try our best to give you the fastest shipping.
What is your Nose ring and Body Jewelry Return Policy?
For the nose ring we ship to you Clean, polished and Brand New.
We do not accept Nose rings has already inserted to the nose due to hygiene issue we do not accept return for body jewelry.
However, If you want to return nose ring that you have not inserted to your nose and still new. Please contact us we will be happy to help you.